• Dependency of spanish urban hotels on Booking.com 

      Mellinas, Juan Pedro (1) (Tourism Analysis, 2019)
      There is an increasing dependency of hotels on online travel agencies (OTAs) around the world, particularly in Booking.com when we focus on Europe, but there is a lack of information about accurate data related to market ...
    • Improving Environmental Management Systems by ISO 9001 in the Spanish Hospitality Sector 

      Martínez-Martínez, Aurora (1); Cegarra-Navarro, Juan Gabriel; García-Pérez, Alexeis (Sustainability in Innovation and Entrepreneurship, 2018)
      As the Knowledge Management discipline continues to evolve, socialisation, externalisation, combination and internalisation remain as key management practices for the creation of knowledge which enables organisations to ...
    • Pricing policies in hotels: a psychological threshold research in online and offline channels 

      Pelegrín-Borondo, Jorge; Arias-Oliva, Mario; González-Menorca, Leonor; Juaneda-Ayensa, Emma (1) (International Journal of Internet Marketing and Advertising, 2015)
      This research analyses the perception that customers have regarding hotel prices at the time of making their final purchase decision. Price perception depends on the analysis of psychological thresholds. When a hotel ...