Enhancing EFL Writing Skills Through Technology: An Evaluation of EPSS Multimedia Lab and CleverCookie

Abstract

The widespread use of the Internet has significantly influenced written language, particularly in online communication. This study explores the impact of digital writing on English as a Foreign Language (EFL) learners, focusing on two online tools designed for Spanish-speaking users: EPSS Multimedia Lab and CleverCookie. The research examines how these tools contribute to improving students’ grammatical accuracy and phonetic awareness in online environments. A mixed-methods approach was employed. with 145 university students divided into two groups: G1 (n = 76), specialising in English Studies, assessed EPSS Multimedia Lab, while G2 (n=69), comprising pre-service primary school teachers, evaluated CleverCookie. Data were collected through qualitative surveys, where participants provided feedback on the strengths and limitations of each tool. Results indicate that EPSS Multimedia Lab was particularly beneficial for phonetic training, with students appreciating its structured exercises and accessibility. However, they also identified issues such as limited accent variety and transcription errors. CleverCookie was praised for its clarity, simplicity, and bilingual support, but students expressed the need for more interactive content and a broader range of topics. The findings underscore the necessity of continuous improvements in digital language-learning tools. Future developments will focus on expanding content, increasing interactivity, and integrating adaptive learning features to better cater to student needs.