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dc.contributor.authorMartínez-Martínez, Aurora (1)
dc.contributor.authorCegarra-Navarro, Juan Gabriel
dc.contributor.authorGarcía-Pérez, Alexeis
dc.date2018
dc.date.accessioned2018-07-16T11:22:53Z
dc.date.available2018-07-16T11:22:53Z
dc.identifier.issn978-3-319-57318-2; 978-3-319-57317-5
dc.identifier.urihttps://reunir.unir.net/handle/123456789/6675
dc.description.abstractAs the Knowledge Management discipline continues to evolve, socialisation, externalisation, combination and internalisation remain as key management practices for the creation of knowledge which enables organisations to successfully address environmental challenges. This paper examines the relevance and importance of an ISO 9001 certification as an enabler of Nonaka and Takeuchi's SECI model and the processes of reusing and updating the environmental knowledge of an organisation. These relationships are examined through an empirical study of 87 companies in the Spanish hospitality sector using repeated measures ANOVA validated by factor analysis. The study has direct implications for management practice as ISO 9001 represents a long-term programme to change, and a proactive way to improve knowledge management practices. Therefore, in order to consolidate knowledge management practices, companies need to provide and support organisational structures as ISO 9001.es_ES
dc.language.isoenges_ES
dc.publisherSustainability in Innovation and Entrepreneurshipes_ES
dc.relation.urihttps://link.springer.com/chapter/10.1007%2F978-3-319-57318-2_6es_ES
dc.rightsrestrictedAccesses_ES
dc.subjectknowledge managementes_ES
dc.subjectempirical-examinationes_ES
dc.subjectcreationes_ES
dc.subjectperformancees_ES
dc.subjectbehaviores_ES
dc.subjectstrategieses_ES
dc.subjectcompanieses_ES
dc.subjectparadigmes_ES
dc.subjecthotelses_ES
dc.subjectmodeles_ES
dc.subjectWOSes_ES
dc.titleImproving Environmental Management Systems by ISO 9001 in the Spanish Hospitality Sectores_ES
dc.typeArticulo Revista Indexadaes_ES
reunir.tag~ARIes_ES
dc.identifier.doihttps://doi.org/as: 87-101 DOI: 10.1007/978-3-319-57318-2_6


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