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    Environmental knowledge management: A long-term enabler of tourism development

    Autor: 
    Martínez-Martínez, Aurora (1)
    ;
    Cegarra-Navarro, Juan Gabriel
    ;
    García-Pérez, Alexeis
    Fecha: 
    10/2015
    Palabra clave: 
    SECI model; environmental knowledge; hospitality industry; performances and time; JCR; Scopus
    Tipo de Ítem: 
    Articulo Revista Indexada
    URI: 
    https://reunir.unir.net/handle/123456789/5698
    DOI: 
    http://dx.doi.org/10.1016/j.tourman.2015.03.006
    Dirección web: 
    http://www.sciencedirect.com/science/article/pii/S0261517715000667?via%3Dihub
    Resumen:
    A review of the literature confirms that there is a need for knowledge management frameworks which support knowledge creation, particularly in those organisations having to operate in a changing environment. Socialisation, externalisation, combination and internalisation continue to be key processes for the creation of knowledge which enables organisations to successfully address environmental challenges. This paper examines the relevance and importance of a SECI model as an enabler of the processes of reusing and updating the environmental knowledge of an organisation. The research reported has confirmed that time is a key component of the implementation of a SECI model in organisations operating in a changing environment. Thins been confirmed that such a strategy should focus on the reuse of prior environmental knowledge as a mechanism to establish within the organisation a context where new knowledge management processes are understood and adopted by employees. The paper also examines the relationship between environmental knowledge and organisational performance indicators. These relationships are examined through an empirical study of 87 companies in the Spanish hospitality sector. The results of the study indicate that environmental knowledge at any given time (T) is significant in predicting the knowledge management processes that may be successfully implemented at a later point in time (T + 6 years). (C) 2015 Elsevier Ltd. All rights reserved.
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