• A long-term view of knowledge agents as key enablers of environmental knowledge 

      Martínez Martínez, Aurora ; Cegarra-Navarro, Juan Gabriel; Wensley, Anthony (Proceedings of the European Conference on Knowledge Management, ECKM, 09/2017)
      Knowledge agents are individuals who contribute to the transformation and exchange of knowledge and who make active use of the knowledge derived from relevant information. From a hotel perspective, knowledge agents are ...
    • Environmental knowledge management: A long-term enabler of tourism development 

      Martínez-Martínez, Aurora ; Cegarra-Navarro, Juan Gabriel; García-Pérez, Alexeis (Tourism Management, 10/2015)
      A review of the literature confirms that there is a need for knowledge management frameworks which support knowledge creation, particularly in those organisations having to operate in a changing environment. Socialisation, ...
    • Identification and comparison of KM strategic approaches: Analysis of Spanish KIBS companies 

      Bolisani, Ettore; Cazzaniga, Federico; Cegarra-Navarro, Juan Gabriel; Martínez Martínez, Aurora (Proceedings of the European Conference on Knowledge Management, ECKM 2017, 09/2017)
      Knowledge Management (KM) is increasingly recognized as a strategic element of today's companies. However, a still debated issue is how companies can or should plan their KM activities. Some scholars argue that KM should ...
    • Improving Environmental Management Systems by ISO 9001 in the Spanish Hospitality Sector 

      Martínez-Martínez, Aurora ; Cegarra-Navarro, Juan Gabriel; García-Pérez, Alexeis (Sustainability in Innovation and Entrepreneurship, 2018)
      As the Knowledge Management discipline continues to evolve, socialisation, externalisation, combination and internalisation remain as key management practices for the creation of knowledge which enables organisations to ...
    • Influence of updating environmental knowledge through learning processes to improve performance in a tourist market 

      Martinez-Martinez, Aurora ; Cegarra-Navarro, Juan Gabriel; Garcia-Perez, Alexeis (2017)
      This paper examines the relationship between environmental knowledge, organisational learning and business performance through an empirical study of 87 companies in the Spanish hospitality sector. This study includes "time" ...