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dc.contributor.authorGarcía-Fernández, Jerónimo
dc.contributor.authorGálvez-Ruiz, Pablo
dc.contributor.authorPitts, Brenda
dc.contributor.authorVélez-Colón, Luisa
dc.contributor.authorBernal-García, Ainara
dc.date2018
dc.date.accessioned2019-05-21T07:24:05Z
dc.date.available2019-05-21T07:24:05Z
dc.identifier.issn14758962
dc.identifier.urihttps://reunir.unir.net/handle/123456789/8273
dc.description.abstractThe purpose of this study was to examine the relationship between perceived quality, perceived value and satisfaction with future intentions of fitness centre clients in Spain. The sample consisted of 1,805 clients at ten fitness centres. A questionnaire was used to collect data. Data were analysed with confirmatory factor analysis and structural equation model. The findings indicate that perceived quality influences perceived value and satisfaction, perceived value influences satisfaction and behaviour intentions, and satisfaction influences behaviour intentions. These results suggest that if consumers have a positive perception of quality, this will influence their satisfaction and loyalty. This study is important for fitness centre management professionals since it brings to the forefront the importance of the perception and continual evaluation of fitness centre consumers.es_ES
dc.language.isoenges_ES
dc.publisherInternational Journal of Sport Management and Marketinges_ES
dc.relation.ispartofseries;vol. 18, nº 1-2
dc.relation.urihttps://www.inderscience.com/info/inarticle.php?artid=91342es_ES
dc.rightsopenAccesses_ES
dc.subjectsport managementes_ES
dc.subjectsport marketinges_ES
dc.subjectperceived qualityes_ES
dc.subjectvaluees_ES
dc.subjectsatisfactiones_ES
dc.subjectloyaltyes_ES
dc.subjectfitnesses_ES
dc.subjectScopuses_ES
dc.titleConsumer behaviour and sport services: an examination of fitness centre loyaltyes_ES
dc.typeArticulo Revista Indexadaes_ES
reunir.tag~ARIes_ES
dc.identifier.doihttp://dx.doi.org/10.1504/IJSMM.2018.091342


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