• A long-term view of knowledge agents as key enablers of environmental knowledge 

      Martínez Martínez, Aurora (1); Cegarra-Navarro, Juan Gabriel; Wensley, Anthony (Proceedings of the European Conference on Knowledge Management, ECKM, 09/2017)
      Knowledge agents are individuals who contribute to the transformation and exchange of knowledge and who make active use of the knowledge derived from relevant information. From a hotel perspective, knowledge agents are ...
    • Environmental knowledge management: A long-term enabler of tourism development 

      Martínez-Martínez, Aurora (1); Cegarra-Navarro, Juan Gabriel; García-Pérez, Alexeis (Tourism Management, 10/2015)
      A review of the literature confirms that there is a need for knowledge management frameworks which support knowledge creation, particularly in those organisations having to operate in a changing environment. Socialisation, ...