• Customer churn prediction for web browsers 

      Wu, Xing; Li, Pan; Zhao, Ming; Liu, Ying; González-Crespo, Rubén; Herrera-Viedma, Enrique (Expert Systems with Applications, 2022)
      In the competitive web browser market, identifying potential churners is critical to decreasing the loss of existing customers. Churn prediction based on customer behaviors plays a vital role in customer retention strategies. ...