Listar Artículos Científicos WOS y SCOPUS por autor "Martínez Martínez, Aurora"

Mostrando ítems 1-3 de 3

A long-term view of knowledge agents as key enablers of environmental knowledge

Martínez Martínez, Aurora ; Cegarra-Navarro, Juan Gabriel; Wensley, Anthony (Proceedings of the European Conference on Knowledge Management, ECKM, 09/2017)

Knowledge agents are individuals who contribute to the transformation and exchange of knowledge and who make active use of the knowledge derived from relevant information. From a hotel perspective, knowledge agents are ...
Identification and comparison of KM strategic approaches: Analysis of Spanish KIBS companies

Bolisani, Ettore; Cazzaniga, Federico; Cegarra-Navarro, Juan Gabriel; Martínez Martínez, Aurora (Proceedings of the European Conference on Knowledge Management, ECKM 2017, 09/2017)

Knowledge Management (KM) is increasingly recognized as a strategic element of today's companies. However, a still debated issue is how companies can or should plan their KM activities. Some scholars argue that KM should ...
Indicadores para mejorar la atención a pacientes según lean-seis-sigma: el caso del hospital Gustavo Fricke (Chile)

Cerdá Suárez, Luis Manuel ; Santibáñez Vivanco, Andrea; Asensio del Arco, Eva ; Martínez Martínez, Aurora (Revista Gerencia y Políticas de Salud, 2018)

Justificación: ante ciertos desafíos sobre la competitividad de los servicios públicos, resulta crucial mejorar la calidad de la salud. Objetivos: (1) caracterizar el nivel de calidad de servicio en la demanda de urgencias ...