Behavior Analysis of Digital Transformation in Latin American and Colombian Universities, Based on a General Identification of Variables

Abstract

As a consequence of the Industrial Revolution 4.0, many organizations have been forced to initiate digital transformation processes in order to survive in a new context that demands dynamic and flexible responses from them in a very short time. Consequently, universities are not oblivious to this change and therefore are on the road toward accomplishing it. This chapter explores the digital transformation processes that have been used by Latin American universities and specifically public universities in Colombia, demonstrating that this complex task has manifested itself from different perspectives, such as social, organizational, and technological. At this point, it is important to identify the variables in such processes and how these changes have been developed. Firstly, the concept of digital transformation is explained from the universities’ point of view. Secondly, the different processes of digital transformation extracted from the documents reviewed are consolidated. Finally, the variables that are part of digital transformation processes are identified. © 2021, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.