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Listar por autor "Liu, Ying"
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Customer churn prediction for web browsers
Wu, Xing; Li, Pan; Zhao, Ming; Liu, Ying; González-Crespo, Rubén; Herrera-Viedma, Enrique (Expert Systems with Applications, 2022)In the competitive web browser market, identifying potential churners is critical to decreasing the loss of existing customers. Churn prediction based on customer behaviors plays a vital role in customer retention strategies. ...