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dc.contributor.authorMellinas, Juan Pedro (1)
dc.contributor.authorNicolau, Juan L.
dc.date2019-09
dc.date.accessioned2019-09-30T11:37:33Z
dc.date.available2019-09-30T11:37:33Z
dc.identifier.issn01607383
dc.identifier.urihttps://reunir.unir.net/handle/123456789/9370
dc.description.abstractThe Internet connection provided by hotels is one of the services that has a greater influence on consumers’ level of satisfaction (Antonio, de Almeida, Nunes, Batista, & Ribeiro, 2018; Hamilton, Rust, Wedel, & Dev, 2017; Li, Law, Vu, Rong, & Zhao, 2015). Nevertheless, the analysis of the potential differentiated effect of positive and negative WiFi ratings on satisfaction (asymmetric impacts) is a gap that this research attempts to fill, especially considering the different alternative overall satisfaction measures available. More important it is to know whether these symmetric/asymmetric effects are constant across different satisfaction measures.es_ES
dc.language.isoenges_ES
dc.publisherAnnals of Tourism Researches_ES
dc.relation.ispartofseries;vol. 78
dc.relation.urisciencedirect.com/science/article/abs/pii/S0160738318301531?via%3Dihubes_ES
dc.rightsrestrictedAccesses_ES
dc.subjectScopuses_ES
dc.subjectJCRes_ES
dc.titleAsymmetric effects of WiFi on overall satisfactiones_ES
dc.typeArticulo Revista Indexadaes_ES
reunir.tag~ARIes_ES
dc.identifier.doihttps://doi.org/10.1016/j.annals.2018.12.023


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