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dc.contributor.authorHossein Jarrahi, Mohammad
dc.contributor.authorCrowston, Kevin
dc.contributor.authorBondar, Kateryna
dc.contributor.authorKatzy, Bernhard
dc.date2017-12
dc.date.accessioned2018-03-07T16:38:14Z
dc.date.available2018-03-07T16:38:14Z
dc.identifier.issn0268-4012
dc.identifier.urihttps://reunir.unir.net/handle/123456789/6329
dc.description.abstractHistorically, organizations owned and controlled the information technologies (IT) their employees used: telephone, inter-office memos, mainframes and timesharing systems. Today, employees often want to use their own IT: not only personal smart phones and tablets, but also Twitter and Google Docs. This new trend can diversify and extend enterprise IT infrastructure, but leaves organizations struggling with technology uses that they cannot control. With the emergence of new technological paradigms in consumer markets and organizations, the management of IT infrastructure requires a more pragmatic and holistic approach that goes beyond simple technological considerations. In this paper, we present a three-part framework—technology, people and practice—that helps managers understand and mitigate these tensions. Drawing on two empirical studies of European executives and consultants form multiple management consulting firms, the paper further outlines changes taking place along the three aspects of the framework. It concludes by discussing three distinct approaches to the management of organizational IT infrastructure (passive, reactive, and pragmatic), and by offering greater insight regarding a pragmatic approach.es_ES
dc.language.isoenges_ES
dc.publisherInternational Journal of Information Managementes_ES
dc.relation.ispartofseries;vol. 37, nº 6
dc.relation.urihttps://www.sciencedirect.com/science/article/pii/S0268401217302980es_ES
dc.rightsrestrictedAccesses_ES
dc.subjectIT infrastructurees_ES
dc.subjectsocial mediaes_ES
dc.subjectIT consumerizationes_ES
dc.subjectpersonal computinges_ES
dc.subjectIT individualizationes_ES
dc.subjectBYODes_ES
dc.subjectdigital nativeses_ES
dc.subjectScopuses_ES
dc.subjectJCRes_ES
dc.titleA pragmatic approach to managing enterprise IT infrastructures in the era of consumerization and individualization of ITes_ES
dc.typeArticulo Revista Indexadaes_ES
reunir.tag~ARIes_ES
dc.identifier.doihttps://doi.org/10.1016/j.ijinfomgt.2017.05.016


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