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A consensus support model based on linguistic information for the initial-self assessment of the EFQM in health care organizations
(Expert Systems with Applications, 2013-06)
The improvement of the quality of the services is one of the primary sources of competitive advantage in health care organizations. As customers typically search for higher quality of care when choosing treatments, health ...
Granulating linguistic information in decision making under consensus and consistency
(Expert Systems with Applications, 2018-07-01)
This study is concerned with group decision making contexts in which linguistic preference relations are used to provide the evaluations of results. On the one hand, granulation of linguistic terms, which are used as entries ...