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dc.contributor.authorCabrerizo, Francisco Javier
dc.contributor.authorMartínez, Mª Ángeles
dc.contributor.authorLópez-Gijón, J.
dc.contributor.authorChiclana, Francisco
dc.contributor.authorHerrera-Viedma, Enrique
dc.date2015
dc.date.accessioned2020-09-09T11:56:57Z
dc.date.available2020-09-09T11:56:57Z
dc.identifier.isbn9781614995210
dc.identifier.issn0922-6389
dc.identifier.urihttps://reunir.unir.net/handle/123456789/10540
dc.descriptionPonencia de la conferencia "nternational Conference on System Science and Engineering, ICSSE 2015; Morioka; Japan; 6 July 2015 through 8 July 2015"es_ES
dc.description.abstractTo asses the quality of the services provided by a digital library, traditional measures, such as the size of its collection, have usually been utilized. However, service quality also has to be evaluated by considering users' expectations. In addition, as a digital library plays an important role in the educational progress of a society, it is very important not only to measure the quality of its services but also to improve them. In this contribution, we present a web information system which supports the staff of a digital library to carry out decisions with the aim of improving the services offered by it. To do so, this system provides some advice taking into account both objective criteria, related to quantitative data, and subjective criteria, related to users' judgments.es_ES
dc.language.isoenges_ES
dc.publisherFrontiers in Artificial Intelligence and Applicationses_ES
dc.relation.ispartofseries;vol. 276
dc.relation.urihttp://ebooks.iospress.nl/publication/39571es_ES
dc.rightsrestrictedAccesses_ES
dc.subjectdigital librarieses_ES
dc.subjectLibQUAL+es_ES
dc.subjectwebes_ES
dc.subjectScopus(2)es_ES
dc.titleA Web Information System to Improve the Digital Library Service Qualityes_ES
dc.typeconferenceObjectes_ES
reunir.tag~ARIes_ES
dc.identifier.doihttps://doi.org/10.3233/978-1-61499-522-7-3


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