• An Effective Tool for the Experts' Recommendation Based on PROMETHEE II and Negotiation: Application to the Industrial Maintenance 

      Houari, Nawal Sad; Taghezout, Noria (International Journal of Interactive Multimedia and Artificial Intelligence (IJIMAI), 06/2021)
      In this article, we propose an expert recommendation tool that relies on the skills of experts and their interventions in collaboration. This tool provides us with a list of the most appropriate (effective) experts to solve ...
    • Business Process Re-engineering in Saudi Arabia: A Survey of Understanding and Attitudes 

      Rahali, Essam; Chaczko, Zenon; Agbinya, Johnson; Chiu, Christopher (International Journal of Interactive Multimedia and Artificial Intelligence (IJIMAI), 12/2009)
      This survey was conducted in the Kingdom of Saudi Arabia (KSA) to investigate the level of awareness of BPR. Respondents (customers, employees, and Managers) had different educational backgrounds and were from private and ...
    • Integrating Agents into a Collaborative Knowledge-based System for Business Rules Consistency Management 

      Houari, Nawal Sad; Taghezout, Noria (International Journal of Interactive Multimedia and Artificial Intelligence (IJIMAI), 12/2016)
      Capitalization and reuse of expert knowledge are very important for the survival of an enterprise. This paper presents a collaborative approach that utilizes domain ontology and agents. Thanks to our knowledge formalizing ...
    • Knowledge management as a tool for improving business processes: an action research approach 

      Martínez-Martínez, Aurora; Cerdá Suárez, Luis Manuel ; Sánchez Montero, Roberto; Asensio del Arco, Eva (Journal of Industrial Engineering and Management, 2018)
      Purpose: The aim of this study is to investigate the importance of Knowledge Management as a tool for improving business processes in a different context from the industrial organizations, as an archaeological museum. ...
    • Towards Multi-perspective Conformance Checking with Fuzzy Sets 

      Zhang, Sicui; Genga, Laura; Yan, Hui; Nie, Hongchao; Lu, Xudong; Kaymak, Uzay (International Journal of Interactive Multimedia and Artificial Intelligence (IJIMAI), 03/2021)
      Nowadays organizations often need to employ data-driven techniques to audit their business processes and ensure they comply with laws and internal/external regulations. Failing in complying with the expected process behavior ...