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Listar por autor "Gallego-Gómez, Cristina"
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Artificial Intelligence as an Enabling Tool for the Development of Dynamic Capabilities in the Banking Industry
Gallego-Gómez, Cristina ; De-Pablos-Heredero, Carmen (International Journal of Enterprise Information Systems, 07/2020)Banks are investing in artificial intelligence (AI) to develop more innovative business models in order to face competition. The main objective of this paper consists in analyzing bank experiences when they introduce AI ...