Listar por tema "service convenience"
Mostrando ítems 1-2 de 2
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Service convenience, perceived value, satisfaction, and loyalty: A study of consumers from low-cost fitness centers in Spain
(Journal of Physical Education and Sport, 2016)The fitness sector is a growing industry worldwide. Its continued implementation of business models makes it an attractive market to study. Precisely, the low-cost model has become popular in countries such as Spain for ... -
The effects of service convenience and perceived quality on perceived value, satisfaction and loyalty in low-cost fitness centers
(Sport Management Review, 07/2017)Due to its importance in fitness centers, a number of authors have explored and analyzed loyalty. However, two characteristics not yet examined are service convenience in fitness center chains and low-cost fitness centers ...
