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Listar por autor "Folgado-Fernández, José Antonio"
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The Impact of the Environmental Quality of Online Feedback and Satisfaction When Exploring the Critical Factors for Luxury Hotels
Ríos-Martín, Miguel Ángel; Folgado-Fernández, José Antonio; Palos-Sánchez, Pedro R ; Castejón-Jiménez, Paula (Sustainability, 2020)The tourism sector is undergoing many very significant changes. In addition to adapting to an interactive society, the use of quality must be incorporated as a competitive strategy. It also has the challenge of promoting ...