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A consensus support model based on linguistic information for the initial-self assessment of the EFQM in health care organizations
(Expert Systems with Applications, 2013-06)
The improvement of the quality of the services is one of the primary sources of competitive advantage in health care organizations. As customers typically search for higher quality of care when choosing treatments, health ...
Consensus in a fuzzy environment: a bibliometric study
(3RD International conference on information technology and quantitative management, ITQM 2015, 2015)
In today's organizations, group decision making has become a part of everyday organizational life. It involves multiple individuals interacting to reach a decision. An important question here is the level of agreement or ...