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Inconsistent behavior in online consumer reviews: The effects of hotel attribute ratings on location
(Tourism Management, 2019-04)
The purpose of this article is to analyze the effects of hotel attribute ratings on location. This analysis is highly pertinent given the prevailing use of reviews and their potential interdependence. Within the framework ...
Inconsistent behavior in online consumer reviews: The effects of hotel attribute ratings on location
(Tourism Management, 2019-04)
The purpose of this article is to analyze the effects of hotel attribute ratings on location. This analysis is highly pertinent given the prevailing use of reviews and their potential interdependence. Within the framework ...
Asymmetric effects of WiFi on overall satisfaction
(Annals of Tourism Research, 2019-09)
The Internet connection provided by hotels is one of the services that has a greater influence on consumers’ level of satisfaction
(Antonio, de Almeida, Nunes, Batista, & Ribeiro, 2018; Hamilton, Rust, Wedel, & Dev, 2017; ...