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A long-term view of knowledge agents as key enablers of environmental knowledge
(Proceedings of the European Conference on Knowledge Management, ECKM, 2017-09)
Knowledge agents are individuals who contribute to the transformation and exchange of knowledge and who make active use of the knowledge derived from relevant information. From a hotel perspective, knowledge agents are ...
Identification and comparison of KM strategic approaches: Analysis of Spanish KIBS companies
(Proceedings of the European Conference on Knowledge Management, ECKM 2017, 2017-09)
Knowledge Management (KM) is increasingly recognized as a strategic element of today's companies. However, a still debated issue is how companies can or should plan their KM activities. Some scholars argue that KM should ...