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The influence of transformational and authentic leadership on the satisfaction of hotel customers in the Canary Islands
(Tourism and Hospitality Research, 2020-07-01)
Leadership provides a strategy to deal with intense competition and high customer expectations in the hotel industry. This paper analyses the ability of managers’ transformational and authentic leadership to predict customer ...
La autoeficacia académica y la inteligencia emocional como factores asociados al éxito académico de los estudiantes universitarios
(Revista Gestión de las Personas y Tecnología, 2019-08)
La autoeficacia en el contexto educativo y la competencia emocional son variables de relevancia para la explicación del éxito académico. La presente investigación pretende analizar si la autoeficacia académica y la ...
The impact of transformational leadership on the job satisfaction of internal employees and outsourced workers
(Cogent Business y Management, 2020-01)
Transformational leadership has become a successful management tool for managers in the hotel industry. The primary aim of this study is to investigate the relationship between leadership and job satisfaction, as well as ...