Listarvol. 5, nº 4, march 2019 por tema "campaign management"
Mostrando ítems 1-1 de 1
-
A Fuzzy Linguistic RFM Model Applied to Campaign Management
(International Journal of Interactive Multimedia and Artificial Intelligence (IJIMAI), 03/2019)In the literature there are some proposals for integrated schemes for campaign management based on segmentation from the results of the RFM model. RFM is a technique used to analyze customer behavior by means of three ...