• Environmental knowledge management: A long-term enabler of tourism development 

      Martínez-Martínez, Aurora ; Cegarra-Navarro, Juan Gabriel; García-Pérez, Alexeis (Tourism Management, 10/2015)
      A review of the literature confirms that there is a need for knowledge management frameworks which support knowledge creation, particularly in those organisations having to operate in a changing environment. Socialisation, ...
    • Improving Environmental Management Systems by ISO 9001 in the Spanish Hospitality Sector 

      Martínez-Martínez, Aurora ; Cegarra-Navarro, Juan Gabriel; García-Pérez, Alexeis (Sustainability in Innovation and Entrepreneurship, 2018)
      As the Knowledge Management discipline continues to evolve, socialisation, externalisation, combination and internalisation remain as key management practices for the creation of knowledge which enables organisations to ...
    • Knowledge management as a tool for improving business processes: an action research approach 

      Martínez-Martínez, Aurora; Cerdá Suárez, Luis Manuel ; Sánchez Montero, Roberto; Asensio del Arco, Eva (Journal of Industrial Engineering and Management, 2018)
      Purpose: The aim of this study is to investigate the importance of Knowledge Management as a tool for improving business processes in a different context from the industrial organizations, as an archaeological museum. ...