Selecting the Appropriate User Experience Questionnaire and Guidance for Interpretation: the UEQ Family
Autor:
Kollmorgen, Jessica
; Hinderks, Andreas
; Thomaschewski, Jörg
Fecha:
2024Palabra clave:
Revista / editorial:
International Journal of Interactive Multimedia and Artificial Intelligence (IJIMAI)Citación:
J. Kollmorgen, A. Hinderks, J. Thomaschewski. Selecting the Appropriate User Experience Questionnaire and Guidance for Interpretation: the UEQ Family, International Journal of Interactive Multimedia and Artificial Intelligence, (2024), http://dx.doi.org/10.9781/ijimai.2024.08.005Tipo de Ítem:
Articulo Revista IndexadaDirección web:
https://www.ijimai.org/journal/bibcite/reference/3481![Open Access Open Access](/themes/Mirage2/images/reunir/openaccess.png)
Resumen:
Measuring the user experience (UX) of products, systems and services is individual depending on the research question. On the one hand, the user’s goals and environment play a role in the subjective evaluation. On the other hand, different UX factors are relevant depending on the product. In this case, it is practical to have a questionnaire family as an aid, whose questionnaires are geared towards these different use cases. The User Experience Questionnaire (UEQ) family allows researchers and practitioners to choose the right tool for efficient UX measurement from three questionnaire versions. This article summarizes the UEQ, its short version (UEQ-S) and a modular framework (UEQ+) with overall 27 UX factors and purposes in over 30 different languages. In addition, specific instructions and assistance are provided for the statistical evaluation and interpretation of the questionnaire results. With the help of a key performance indicator (KPI), benchmarks and an importance-performance analysis (IPA), the realization of UX measurements is made easier for researchers and practitioners. To make it even more convenient to choose the right questionnaire from the UEQ family, influencing factors on the UX measurement and recommendations for action are given.
Ficheros en el ítem
![icon](/themes/Mirage2/images/reunir/icons/pdf.png)
Nombre: Selecting the Appropriate User Experience Questionnaire and Guidance for Interpretation.pdf
Tamaño: 1.261Mb
Formato: application/pdf
Este ítem aparece en la(s) siguiente(s) colección(es)
Estadísticas de uso
Año |
2012 |
2013 |
2014 |
2015 |
2016 |
2017 |
2018 |
2019 |
2020 |
2021 |
2022 |
2023 |
2024 |
Vistas |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
14 |
Descargas |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
16 |
Ítems relacionados
Mostrando ítems relacionados por Título, autor o materia.
-
On the Importance of UX Quality Aspects for Different Product Categories
Schrepp, Martin; Kollmorgen, Jessica; Meiners, Anna-Lena; Hinderks, Andreas; Winter, Dominique; Santoso, Harry B.; Thomaschewski, Jörg (International Journal of Interactive Multimedia and Artificial Intelligence (IJIMAI), 06/2023)User experience (UX) is a holistic concept. We conceptualize UX as a set of semantically distinct quality aspects. These quality aspects relate subjectively perceived properties of the user interaction with a product to ... -
UX Poker: Estimating the Influence of User Stories on User Experience in Early Stage of Agile Development
Hinderks, Andreas; Winter, Dominique; Domínguez Mayo, Francisco José; Escalona, María José; Thomaschewski, Jörg (International Journal of Interactive Multimedia and Artificial Intelligence (IJIMAI), 12/2022)Agile methods are used more and more frequently to develop products by reducing development time. Requirements are typically written in user stories or epics. In this paper, a new method called UX Poker is presented. This ... -
A Benchmark for the UEQ+ Framework: Construction of a Simple Tool to Quickly Interpret UEQ+ KPIs
Meiners, Anna-Lena; Schrepp, Martin; Hinderks, Andreas; Thomaschewski, Jörg (International Journal of Interactive Multimedia and Artificial Intelligence, 05/2023)Questionnaires are a highly efficient method to compare the user experience (UX) of different interactive products or versions of a single product. Concretely, they allow us to evaluate the UX easily and to compare different ...