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    • Workforce Optimization for Bank Operation Centers: A Machine Learning Approach 

      Serengil, Sefik Ilkin; Ozpinar, Alper (International Journal of Interactive Multimedia and Artificial Intelligence (IJIMAI), 12/2017)
      Online Banking Systems evolved and improved in recent years with the use of mobile and online technologies, performing money transfer transactions on these channels can be done without delay and human interaction, however ...