Construction of a Benchmark for the User Experience Questionnaire (UEQ)
Autor:
Schrepp, Martin
; Thomaschewski, Jörg
; Hinderks, Andreas
Fecha:
06/2017Palabra clave:
Tipo de Ítem:
articleDirección web:
https://ijimai.org/journal/bibcite/reference/2604
Resumen:
Questionnaires are a cheap and highly efficient tool for achieving a quantitative measure of a product’s user experience (UX). However, it is not always easy to decide, if a questionnaire result can really show whether a product satisfies this quality aspect. So a benchmark is useful. It allows comparing the results of one product to a large set of other products. In this paper we describe a benchmark for the User Experience Questionnaire (UEQ), a widely used evaluation tool for interactive products. We also describe how the benchmark can be applied to the quality assurance process for concrete projects.
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