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Listar por autor "Avelar-Sosa, Liliana"
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Human resource abilities and skills in TQM for sustainable enterprises
Avelar-Sosa, Liliana; Flor-Montalvo, Francisco Javier ; Avelar-Sosa, Liliana; Sánchez-Ramírez, Cuauhtémoc; Jiménez-Macías, Emilio (Sustainability (Switzerland), 01/11/2019)Total quality management (TQM) is a lean manufacturing tool that focuses on ensuring the production of goods that meet design specifications and give customer satisfaction, both attractive benefits highly appreciated by ...