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Listar por autor "Asensio del Arco, Eva"
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From Corporate Social Responsibility to Social Entrepreneurship: A New Methodology
Asensio del Arco, Eva ; Perán López, Jesús ; Rodríguez, Yolanda (Business Science Reference IGI Global, 05/2016)Corporate Social Responsibility has become more significant among companies and other institutions. Nevertheless, the traditional approach of corporate social responsibility, based on preventing the possible negative impact ... -
Indicadores para mejorar la atención a pacientes según lean-seis-sigma: el caso del hospital Gustavo Fricke (Chile)
Cerdá Suárez, Luis Manuel ; Santibáñez Vivanco, Andrea; Asensio del Arco, Eva ; Martínez Martínez, Aurora (Revista Gerencia y Políticas de Salud, 2018)Justificación: ante ciertos desafíos sobre la competitividad de los servicios públicos, resulta crucial mejorar la calidad de la salud. Objetivos: (1) caracterizar el nivel de calidad de servicio en la demanda de urgencias ... -
Knowledge management as a tool for improving business processes: an action research approach
Martínez-Martínez, Aurora; Cerdá Suárez, Luis Manuel ; Sánchez Montero, Roberto; Asensio del Arco, Eva (Journal of Industrial Engineering and Management, 2018)Purpose: The aim of this study is to investigate the importance of Knowledge Management as a tool for improving business processes in a different context from the industrial organizations, as an archaeological museum. ...